At puma77, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with international data protection standards.
Last Updated: January 1, 2026puma77 is committed to transparency in how we handle your personal information. This Privacy Policy is written in clear, accessible language so you can understand exactly what data we collect, why we collect it, and how we protect it. If you have questions about any aspect of this policy, our customer support team is available 24/7 to assist you.
This Privacy Policy applies to all users of the puma77 platform, including our website at https://puma77.cam, mobile applications, and any related services (collectively, the "Platform"). By creating an account, accessing our services, or interacting with our platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
puma77 operates as an online gaming platform serving primarily Indonesian players with sports betting, casino games, live dealer entertainment, and lottery products. We collect and process personal data in accordance with applicable data protection laws and industry best practices to ensure your information remains secure and confidential.
This policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with puma77. Where conflicts arise between these documents, the most protective provision for user privacy shall prevail.
puma77 collects several categories of personal information to provide, maintain, and improve our services, comply with legal obligations, and ensure platform security.
When you register for a puma77 account, you provide the following information:
When you use the puma77 platform, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources including payment processors, identity verification services, fraud prevention agencies, and marketing partners. This information is used to verify your identity, prevent fraud, process transactions, and comply with regulatory requirements.
All data transmitted between your device and puma77 servers is protected by bank-grade 256-bit SSL encryption, making it virtually impossible for unauthorized parties to intercept your information.
Personal data is stored on secure servers with restricted access, regular security audits, intrusion detection systems, and comprehensive backup protocols to prevent data loss.
Only authorized puma77 personnel with legitimate business need can access your personal data, and all access is logged and monitored for compliance and security purposes.
puma77 will never sell your personal information to third parties for marketing purposes. Your data is used exclusively to provide gaming services and fulfill legal obligations.
We maintain strict compliance with international data protection regulations and gaming industry standards, conducting regular audits to ensure ongoing adherence.
In the unlikely event of a data breach affecting your personal information, we will notify you promptly and take immediate action to mitigate any potential harm.
puma77 uses your personal information for the following purposes:
You can opt out of marketing communications at any time through your account settings or by contacting customer support. Note that you cannot opt out of essential service communications related to account security, transactions, or legal notices.
puma77 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for the purposes described:
We share personal data with trusted third-party service providers who perform functions on our behalf, including:
All service providers are contractually obligated to protect your data and use it only for the specific purposes we authorize.
We may disclose your personal information when required by law, including:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure the new entity is bound by privacy obligations equivalent to or stronger than this policy.
While puma77 carefully vets all service providers and partners, we are not responsible for the privacy practices of third-party websites, payment processors, or other external services you may interact with. We encourage you to review the privacy policies of any third-party services you use in connection with puma77.
puma77 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
While puma77 implements robust security measures, you also play a crucial role in protecting your account:
puma77 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations:
| Data Category | Retention Period |
|---|---|
| Account Information | Duration of account activity + 7 years after account closure |
| Transaction Records | 7 years from transaction date (regulatory requirement) |
| KYC Documents | 7 years after account closure (AML compliance) |
| Gaming Activity Logs | 5 years from activity date |
| Customer Support Records | 3 years from last interaction |
| Marketing Consent | Until you withdraw consent or 2 years of inactivity |
Extended retention periods are mandated by anti-money laundering regulations, gaming licensing requirements, and tax laws. After the applicable retention period expires, your personal data is securely deleted or anonymized so it can no longer identify you.
If you close your account, we will cease processing your data for marketing purposes immediately. However, we must retain certain records for the periods specified above to fulfill legal and regulatory obligations.
Subject to applicable law, you have the following rights regarding your personal information:
You have the right to request confirmation of whether we process your personal data and obtain a copy of that data. You can access most of your account information directly through your puma77 account settings. For additional data access requests, contact customer support.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update your email, phone number, and address directly in your account settings. For other corrections, contact customer support with supporting documentation.
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected or if you withdraw consent. However, we may be legally required to retain certain information for regulatory compliance, fraud prevention, or dispute resolution purposes.
You can request that we limit how we use your personal data in specific situations, such as while we verify the accuracy of disputed information or when you object to processing based on legitimate interests.
You have the right to receive personal data you provided to puma77 in a structured, commonly used, machine-readable format and transmit it to another service provider where technically feasible.
You can object to processing of your personal data for direct marketing purposes at any time by adjusting your account communication preferences or contacting customer support. You may also object to processing based on legitimate interests, though we may continue processing if we have compelling legal grounds.
Where we rely on your consent to process personal data (such as for marketing communications), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, contact puma77 customer support at [email protected] with your request. We will respond within 30 days and may require identity verification to protect your information. There is no fee for exercising your rights unless your request is manifestly unfounded or excessive.
puma77 uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content:
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though disabling essential cookies may impact platform functionality. Visit your browser's help section for instructions on managing cookies.
In addition to cookies, we may use web beacons, pixel tags, and similar technologies in emails and on the platform to track opens, clicks, and user engagement. These technologies help us understand communication effectiveness and improve our services.
puma77 operates globally, and your personal information may be transferred to, stored, and processed in countries outside Indonesia where our servers, service providers, or business partners are located. These countries may have data protection laws that differ from Indonesian regulations.
When we transfer personal data internationally, we implement appropriate safeguards to ensure your information receives equivalent protection, including:
You have the right to request information about the safeguards we use for international data transfers by contacting customer support.
puma77 is strictly for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21 years of age. Our registration process includes age verification, and we implement additional checks during KYC review.
If we discover that we have inadvertently collected information from an underage individual, we will immediately delete that information and close the associated account. Parents and guardians who believe their child has provided personal information to puma77 should contact customer support immediately.
We encourage parents and guardians to monitor their children's internet usage and use parental control software to prevent access to online gambling sites.
puma77 may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by:
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of puma77 following notification of policy changes constitutes acceptance of those changes.
If you do not agree with any modifications to this policy, you may close your account by contacting customer support. However, we may still retain certain information as required by law or for legitimate business purposes as described in the Data Retention section.
If you have questions, concerns, or requests regarding this Privacy Policy or how puma77 handles your personal information, please contact us:
Our customer support team includes dedicated data protection specialists who can assist with:
We strive to respond to all privacy inquiries within 30 days. Complex requests may require additional time, in which case we will inform you of the delay and expected resolution timeline.
Our customer support team is available 24/7 to answer questions about your privacy rights, data usage, and security measures. We're committed to transparency and protecting your personal information.